FAQ
Comparison of Cubinote Pro and Cubinote Home
Although Cubinote Pro and Cubinote Home looks pretty similar, they actually have some differences in terms of the hardware and features. Below is the comparison of the difference between Cubinote Pro and Home to help you decide which printer is the ...
Can I use Cubinote to print UPC product barcode or QR code?
Yes, you can definitely do that! You can use Cubinote Windows app to make it easier to print your barcode or QR code.
How long the prints will last? Will the prints fade?
Just like all other thermal papers, eventually, the prints will fade. In normal room temperature, the prints will last for up to 12 months. If it's exposed to heat, the paper will turn to gray or black.
Is there a Cubinote Pro open API for developers?
Yes, we have an open API for Cubinote. Please register and download the API document here. https://developer.cubinote.com/
How sticky is the Cubinote Pro paper roll?
The Cubinote paper roll is kinda similar to post-it-note, but with a stronger adhesive where it can be reattached several times.
Cubinote Pro doesn't need ink, how is that possible?
Cubinote uses thermal printing technology. Instead of using ink, Cubinote uses heat to print messages. Therefore, all you need to do is refill the paper
Cubinote Pro Specifications
Size 120(L) x 120(W) x 80(H)mm Weight 582g Compatibility iOS 10 or later; Android 5.0 or later Power Consumption ≤ 48W Power Supply Input: 100-240V, 50/60Hz Output: 12V, 4A Connectivity Wi-Fi 2.4Ghz Bluetooth 4.0 Printing Method Direct thermal ...
Can one Cubinote Pro be used by two or more users?
Yes, it can! Although one Cubinote device can only be bound to one user account, two or more users can use one same Cubinote printer using the friend list feature. Let me explain with an example. The Cubinote printer is bound to Andy's user account ...
Is Cubinote Pro compatible with my phone?
Cubinote Pro is compatible with iOS 10 & later, Android 5.0 & later. When connecting your Wi-Fi network with Cubinote in Cloud Mode Setup, please be aware that Cubinote does not support 5Ghz Wi-Fi, Cubinote only supports 2.4Ghz Wi-Fi. How to enable ...
How to make sure that the recipient receives my note?
Cubinote has a feature called Important Note. Unlike the normal notes, when you send an important note you can get a notification if the recipient has received your note. Below I will show you how this feature works. The sender sends an important ...
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Can one Cubinote Pro be used by two or more users?
Yes, it can! Although one Cubinote device can only be bound to one user account, two or more users can use one same Cubinote printer using the friend list feature. Let me explain with an example. The Cubinote printer is bound to Andy's user account ...
How to refill the paper roll? What's paper size for Cubinote Pro?
Press down the eject button on the left side of Cubinote, then install the paper roll as shown in the picture below. Make sure the paper passes through the printing head. Paper roll size Paper width: 3 1/8 inches (80mm) Roll length: 78 feet (roughly ...
Cubinote Pro doesn't need ink, how is that possible?
Cubinote uses thermal printing technology. Instead of using ink, Cubinote uses heat to print messages. Therefore, all you need to do is refill the paper
How to change the print density?
If you want a sharper image or text you can increase the print density to heavy. 1. Go to Cubinote Setting 2. Choose the Cubinote device. Make sure your device is online, otherwise, your Cubinote's print density won't change. 3. Go to Print Density ...
How long the prints will last? Will the prints fade?
Just like all other thermal papers, eventually, the prints will fade. In normal room temperature, the prints will last for up to 12 months. If it's exposed to heat, the paper will turn to gray or black.