My Cubinote Pro keeps losing the connection, how to fix this? - Cubinote Pro Help Center

My Cubinote Pro keeps losing the connection, how to fix this?

When your Cubinote is blinking green light that indicates that your Cubinote is not connected to your Wi-Fi network and trying to connect back to your Wi-Fi network. If this happens from time to time, try to fully restart the connection of your Cubinote by following the steps below.

Step 1: Restart the power of your Cubinote



After that, your Cubinote should be connected to your Wi-Fi network at all times unless your Wi-Fi network is unstable.

It is recommended to keep your Cubinote on at all times to avoid any connection issue.


    • Related Articles

    • My Cubinote Home keeps losing the connection, how to fix this?

      When your Cubinote is blinking green light that indicates that your Cubinote is not connected to your Wi-Fi network and trying to connect back to your Wi-Fi network. If this happens from time to time, try to fully restart the connection of your ...
    • What does Cubinote Pro's light mean? How to use the button?

      HOW TO USE CUBINOTE BUTTON To bind/add a device: Press the button 2 times, then a QR code will be printed out, then scan the QR code to add the device To print the diagnostic report: Press the button 2 times. From the diagnostic report, you can see ...
    • What does Cubinote Home's light mean? How to use the button?

      DEVICE INTRODUCTION HOW TO USE CUBINOTE BUTTON To bind/add a device: Press the button 2 times, then a QR code will be printed out, then scan the QR code to add the device To print the diagnostic report: Press the button 2 times. From the diagnostic ...
    • Cubinote Pro doesn't print the Important Note

      Make sure that your phone has a good internet connection Unbind/release your Cubinote, and then bind your Cubinote again If your Cubinote's light is blinking, re-configure the Wi-Fi again If you see that the light change to solid green, that should ...
    • Unboxing Cubinote Home

      WHAT YOU'LL GET 1 Cubinote Home Device 1 Power Adaptor 1 Roll of Thermal Paper (inside the device) 1 Quick Installation Guide 1 User Manual & Warranty Sheet 1 pack of Tri-color Paper Rolls DEVICE INTRODUCTION HOW TO USE CUBINOTE BUTTON To bind/add a ...