Please be aware that Cubinote does not support 5Ghz Wi-Fi and Wi-Fi network that requires account login. Your Wi-Fi name and password must not contain any special characters. Therefore, please enable your 2.4Ghz Wi-Fi and then connect your phone to 2.4Ghz Wi-Fi. If you're not sure about your Wi-Fi band, here's how to find out if your Wi-Fi band is 5Ghz or 2.4 Ghz

For iPhone

Make sure your phone's Wi-Fi, Bluetooth, and Location Service are enabled and your phone is connected to the Wi-Fi network.

Open Cubinote app, go to Cubinote Settings, choose the Cubinote device, tap Wi-Fi Setup. And then, follow the video guide below.

For Android Phone

Make sure your phone’s Wi-Fi and Location Service are enabled and your phone is connected to the Wi-Fi network.

Open Cubinote app, go to Cubinote Settings, choose the Cubinote device, tap Wi-Fi Setup. And then, follow the video guide below.